We will automatically refund any deposits to your account after it is closed or after we receive 12 consecutive bill payments with no more than one late payment and no disconnections for nonpayment.
If you would like to check if your account is eligible for a deposit refund, please fill out this form. Our Customer Care Specialists will research your account and respond via email.
Did you accidentally send us your mortgage payment or car payment? Was there a duplicate payment processed on your account? Fill out this form to request a payment refund. Our Customer Care Specialists will research your account and respond via email.
Questions? Email firstname.lastname@example.org or chat with us using the support box below.