Need help?

Customer Care is available by email, phone, and chat Monday through Friday, 8 a.m. to 5 p.m.

EMAIL US	CALL US	CHAT WITH US
contact@coserv.com	(940) 321-7800	Click "Live Chat" in the Support box below

Payment Address: PO Box 734803, Dallas TX 75373-4803
Pay by phone 24/7: (833) 890-6264 or (833) 890-4831 (español)

To report downed power lines and other electric emergencies, call (844) 330-0762.
To report a gas leak or gas-related emergency, call (844) 330-0763.
If you smell gas, call 911.

Best Times to Call CoServ

*Holidays and Severe Weather may affect these time frames

• Report an Outage

• Request New Service

• Non-emergency Hazard

• Street Light Outage