Glossary of terms:
Annual Pipeline Safety Fee: The Railroad Commission of Texas has been authorized to assess an annual program fee on natural gas distribution operators subject to the Commission’s pipeline safety jurisdiction under Texas Utilities Code, Chapter 121, to fund the Commission’s pipeline safety and regulatory programs.
Account Number: Unique number that identifies your electric and/or gas account. Whenever you contact CoServ, have this number ready so we can quickly locate your records. You’ll also use this number when paying your bill.
Capital Credits: As a member of an electric cooperative, you invest in CoServ Electric through your annual kilowatt-hour purchases. Read the following articles to learn more.
Ccf: The amount of gas (in Ccf) you used during the billing cycle. We calculate this by subtracting the prior month’s meter reading from the current month’s meter reading.
Customer Charge: This charge recoups a portion of the cost of being connected to our distribution system. This includes installation, operation and maintenance of distribution lines, transformers, substations and meters that comprise the distribution grid connected to your location. It also helps pay for costs such as billing, maintaining your records and additional administrative expenses.
Energy Charge: The Electric Energy Charge represents the cost of providing power to your home/business. This charge includes wholesale power cost recovery factor (PCRF) adjustments and fixed costs associated with delivery (Customer Charge).
kWh: The amount of electricity (in kWh) you used during the billing cycle. We calculate this by subtracting the prior month’s meter reading from the current month’s meter reading.
Municipal Franchise/District Fee: A pass-through fee that covers the money CoServ pays to a city to use street rights-of-way for placement of distribution lines. (If you live in a quasi-government entity, such as Savannah, this charge is called a District Fee.) Only those Customers who live in a city that requires CoServ to pay this charge have a Franchise Fee on their bills.
Operation Roundup®: Participating customers’ bills are rounded up to the nearest dollar, and the extra change is donated to the CoServ Charitable Foundation, which supports worthy causes right here in your community. The average Customer pays an additional $6 per year.
PCRF: A Power Cost Recovery Factor (PCRF) allows CoServ to adjust for changes in wholesale fuel costs. Because wholesale costs can fluctuate from month to month, CoServ uses the PCRF to more accurately calculate your bill. When our wholesale power costs go up, the PCRF increases, and vice versa. If the PCRF is a negative (as it has been since May 2009), we subtract it from the base rate to calculate your bill. We do not markup up our wholesale costs for profit.
PGF: The purchased gas factor is multiplied by your usage to calculate your wholesale gas costs. The amount does not include markup or profit.
Rates: Visit the following articles for details about your rate or to learn about additional rate options:
- Residential Rate
- Residential Time-of-use Rate
- Residential Solar Rate
- Residential Wind Rate
- Commercial Rate
- Commercial Time-of-use Rate
- Public Buildings Rate
- Industrial Rate
- Gas Rate
WNA: Weather Normalization Adjustment—A seasonal calculation on December–May statements based on predicted normal temperatures (using NOAA data). It provides an adjustment if temperatures are colder or warmer than normal.
If you have additional questions about your bill, please click here.