When you experience a power outage, you want your service restored as quickly as possible. This is why we have three easy options to make sure that you can easily track and report outages in your area and get alerts on when your power is going to be restored.
How do I report outages?
CoServ Members can now report power outages by texting OUT to 768482. Using this new two-way communication tool, Members can also get updates on the power outage by texting STATUS to the same number.
Log in to SmartHub. Click Notifications>Manage Contacts>+Add E-Mail Contact and/or +Add Phone Contact. Click Contact Us>Report An Issue/Inquiry>Power Outage
Are there other ways to report an outage?
You can also report outages by phone at (844) 330-0762 and bookmark CoServ.com/OutageMap for estimated restoration times and other updates.
How do I sign up for, update or delete billing, outage and usage notifications?
Log in to SmartHub. Click Notifications>Manage Notifications>Billing or >Service or >Usage and select Text Message and/or E-mail options.
Communicating with CoServ is easy when you keep your communication preferences updated.