Working in your Community
We work routinely throughout our service territory to maintain and upgrade equipment. Whether it’s our crew or one of our contractors, reliability and public safety are our highest priority—so don’t be surprised if you see us in your neighborhood on a sunny day working to keep the power flowing.
Crews will notify you by door hanger or notice of work affecting your property.
Tree limbs are a common cause of power outages and can endanger the public when they grow too close to overhead lines.
State and federal law require utilities to prune tree limbs away from power lines. CoServ crews or contractors working on our behalf follow a comprehensive, reliability-centered management plan to enhance safety and maintain reliability.
Planting trees? Here are 20 North Texas trees suitable for planting near overhead electrical lines.
Osmose Utilities Services, working on behalf of CoServ, is scheduled to perform routine maintenance and inspection of poles and transformers in your community. Our contractors will notify you by door hanger if they need access to your property or there are any obstructions to your transformer.
Please note that removal of vegetation may be required to safely access certain equipment. Pad-mounted transformers should be clear of landscaping within 10 feet of the front, and one to three feet of the sides and back.
We will work to minimize any inconvenience to you, and we appreciate your patience during these efforts.
We take our responsibility to keep the lights on seriously. That’s why our reliability ratings are among the highest in the state.
You may see CoServ crews or our contractors in your community replacing equipment. These planned outages will cause some brief interruptions, but rest assured the work will help us maintain and ensure reliability.
Power outages not connected to these planned interruptions may occur during this time. However, if you experience power fluctuations outside this period, contact us for a Power Quality & Reliability assessment.