- It starts when you pay your bill
CoServ tracks how much electricity you use and pay for throughout the year. Each payment you make is your contribution to the day-to-day operation costs of your electric cooperative.
- Recording and reporting
Like all companies, at the end of each year we calculate our annual margin (profit). But because we are a cooperative, we divide this margin proportionally by the amount of electricity each member (customer) uses throughout the year and report to each of you what your share is. This is called a Capital Credit allocation.
- Where’s the money?
The money—called Capital Credits—is invested in equipment and manpower needed to meet the current and growing demand for electricity.
- Do I ever receive this money?
You do! This process is called retirement. Each year, CoServ’s Board of Directors reviews company finances, and when our financial condition permits, the Board decides to retire (pay) Capital Credits to our members (customers) based on their allocated share (see No. 2).
How will I know when I receive Capital Credits?
Notices about retirements and allocations always refer to previous years. If you joined CoServ this year, you can expect allocation notices and retirement statements on a future date!
Make sure to keep us updated on future addresses so we can contact you about your Capital Credits. To make an address change, all you have to do is email us at firstname.lastname@example.org.
For information on how to read your retirement statement, click here.
For commonly asked questions, visit our Capital Credits FAQ.