Payment Options

We offer the following convenient payment options for Residential, Commercial, and Industrial customers.

No-fee payment options:

• Online: Need to make a payment? SmartHub is the answer. There is no charge for using a debit/credit card. (NOTE: We do not accept Discover or American Express. Industrial accounts are not eligible for payment with a debit/credit card).
  • Auto Pay: Account balance drafted monthly from your bank account or debit/credit card. To enroll, login to SmartHub and visit the "Auto Pay Program" page under "Billing & Payments" screen.
  • One-time and Scheduled Payments: Login to SmartHub and visit the "Billing & Payments" screen to make a payment with your bank account or debit/credit card.
  • Pay Now: Don't want to enroll in SmartHub? You can pay now without creating an online account. (NOTE: You will need your account number and bill amount).
• Mail: Send your check/money order with the payment stub to CoServ, P.O. Box 734803, Dallas, TX  75373-4803.
• Phone 24/7: Call (833) 890-6264 or (833) 890-4831 (español). You’ll need your account number, which is located on the top right of your bill. There is no charge for using a debit/credit card.
• Bank: Most banks provide online bill-pay services that allow you to schedule payments from your account. (NOTE: Please allow 5 to 7 days for CoServ to receive payment. Also, please make sure your new CoServ account number is on your bank’s bill-pay system.)
• MoneyGram: Click here to find the location nearest you. There are no fees for using MoneyGram to make your payments. Please bring:
  • Your payment
  • Your CoServ account number
  • Receive code 18863
    
    All MoneyGram locations accept cash; Walmart accepts PIN Debit.

If you are asked to make a payment using an option that isn't listed above, you may be getting scammed. Learn more about how to avoid scams.